FREQUENTLY ASKED QUESTIONS
What should my skater wear?
For CANSkate and PreCAN, as the arena is cold, skaters should dress in layered clothing that allows for movement. Waterproof pants are always a good idea, especially in Pre Canskate, where our skaters spend a lot of time learning how to fall down and get up! Mittens/Gloves must also be worn. A CSA approved helmet is mandatory (no bike/ski helmets allowed). Skaters will not be allowed on the ice without a CSA approved helmet unless they have passed the full Stage 5 badge and have been approved by a coach to remove their helmet.
IFS and Private Starskaters should wear fitted shirts/jackets and leggings/pants. No hoods, jeans, or baggy clothing will be permitted. Mittens are optional. Hair must be out of the face and tied back.
What kind of skates should I buy?
If your skater is in IFS or Privates, they must have figure skaters. For other programs, lace up skates are highly recommended. Hockey VS Figure skates? Either option is fine. There is no one option that is more difficult to first learn on. However, switching from hockey to figure can be a hard transition. So if the family has any ideas of the skater being a figure skater, they should start with a pick! Make sure the skates are tied properly. Check out the links below for how-to videos.
Who will be coaching my skater?
Skate Canada Professional Coaches and Skate Canada Program Assistants are the experts that will be working with your skater. All coaches are certified within Skate Canada and the NCCP and hold valid First Aid certification and police clearance checks. Program Assistants are skaters who are members of Figure 8 Skating Club. All PA’s have undergone training to be on the Pre Can and Canskate sessions and are there to assist skaters and coaches.
What is your make up class policy?
Make up classes will only be offered if there are spots on the other days. Figure 8 Skating Club is not required to offer make up classes but will do our best to accommodate where we can. Please email the skating director at email@example.com to arrange a make up session.
What is your cancellation policy?
Fees are not refundable, except at the sole discretion of the Figure 8 Skating Club. Membership fee is non-refundable. Any person misbehaving while on the ice will be asked to leave the ice for that session. If further behavior problems occur, the skater may be asked to withdraw from the class and a partial refund of programs fees will be at the discretion of the Figure 8 Skating Club. Off ice misconduct within the skating facilities, likewise will not be tolerated.
What is your drop-in policy?
Drop in classes are only available to STARSkate (private) level skaters. Fees are $20 for non-members or $15 for members. Skaters may do up to a maximum of 12 drop ins per season. All skaters (members and non-members) must get permission from the skating director (email HERE) BEFORE they come to do a drop in. All skaters and guest coaches must be current and valid registered members of Skate Canada and provide proof of such before doing a drop in.
If you have any other questions, please contact the club at firstname.lastname@example.org.